Cell phones have become a significant part of our lives, holding so much of our personal information. They often store sensitive information such as financial details, full names, phone numbers, addresses, passwords and photos, which makes identity theft a major concern if they’re stolen. Thieves may also attempt to transfer funds or make purchases with a smart wallet such as Apple Pay if they gain access to your phone. Here are practical tips to prevent phone theft and protect your personal information from individuals with malicious intentions.

Setting Up System Protections

Setting up cell phone system protections reduces the chances of your phone being vulnerable if it is stolen. Take some time to familiarize yourself with the anti-theft features available through your smart device.  Besides passwords, new devices typically offer the ability to remotely lock a device and even delete personal data.

• Protect your device by setting a strong password or PIN or taking advantage of newer features such as fingerprint or other biometric identification features.
• Ensure extra layers of protection, such as two-factor authentication, are enabled.
• Update security settings for signing into apps, making purchases and sending money.
• Adjust the timeout of your phone’s screen and secure or remove what is accessible from the lockscreen (such as Google Wallet or Apple Wallet).
• Install anti-theft software that offers additional security features beyond standard pre-installed device options.
• Always back up your data.

When Out and About

Most cell phone theft occurs in crowded areas, such as large events, bars and restaurants. Be mindful of your surroundings to help prevent phone theft.

• Keep your phone out of sight and stay alert in public, especially when taking calls or texting in crowded environments.
• Avoid using your phone while walking in unfamiliar or unsafe areas and never leave it unattended.
• Invest in a secure phone case with a strap or loop for better grip.
• Use anti-theft accessories such as tethering cords or lanyards.
• Store your phone in a zipped pocket or bag that’s close to your body.
• Never lend your mobile device to a stranger.

Stay Vigilant

Staying vigilant is one of the most effective ways to prevent phone theft. Those who appear to be distracted or oblivious to their surroundings are often targets. For example, teenagers are particularly vulnerable, often engrossed in their phones—texting, gaming or using social media. With their attention fixed on their screens, they may miss what’s happening around them. Watch out for distractions created by strangers, such as someone bumping into you or asking for help, as these are common tactics for pickpockets who are targeting phones.

Steps to Take if Your Cell Phone Is Stolen

According to the Federal Communications Commission, one in 10 smartphone owners in the United States are victims of theft and 68% of stolen phones are never recovered. Local law enforcement emphasizes quick action to minimize the risks associated with a stolen phone.  These steps not only aid in recovering devices but also help prevent identity theft and larger criminal activity. Here are the steps you should take immediately if your phone has been stolen to protect your data and prevent potential losses.

1. Track and lock your phone using apps such as Find My iPhone for Apple or Find My Device for Android.
2. Contact your carrier to report the theft.
3. Change your passwords remotely, especially your email, banking and social media accounts.
4. File a police report. Law enforcement uses information such as IMEI (International Mobile Equipment Identity) numbers to track stolen phones.
5. If you are unable to retrieve your phone, wipe all data from the device remotely.

Here to Assist

Although having your phone stolen is not your fault, you can take proactive measures to safeguard your property—and law enforcement is here to assist. Preventing phone theft is a challenge that requires the combined efforts of consumers, law enforcement and the whole community. The Florida Sheriffs Association is committed to helping you stay informed and safe. You can read our monthly public safety tips here.